Privacy Policy

Effective Date: 12/03/2026
This Privacy Policy explains how The Transformation Therapist collects, uses, stores, and protects your personal information when you visit this website or engage with services.
Information Collected
• Name, email address, and phone number when you schedule an appointment
• Email address when you sign up for the newsletter
• Cookies that are strictly necessary for the smooth technical operation of the website
• No additional tracking, analytics, or marketing cookies are used
Purpose of Collection
• To schedule and manage appointments
• To communicate with you about sessions or inquiries
• To send newsletters if you choose to subscribe (you can unsubscribe at any time)
• To ensure proper functioning and security of the website
Legal Basis and Compliance
• This practice adheres to all relevant privacy laws and regulations in New South Wales, Australia
• Client information is treated with strict confidentiality
• Health‑related information is protected in accordance with Australian privacy and health records obligations
Data Storage and Security
• All client information is stored securely encrypted, protected by three‑factor authentication, and kept offsite.
• Client information is stored using numbers rather than real names
• No information is shared, sold, rented, or distributed to third parties
Data Sharing
• Appointment data is collected through Calendly
• Email communication is handled through Proton
• Website hosting is provided by Beinc (Brisbane, Australia)
• These providers may process data on your behalf strictly to deliver their service and are bound by their own privacy and security standards
• No client information is provided to any other external party
Data Retention
• Client‑related information is retained for 7 years, as required under applicable Australian regulations
• Newsletter email addresses are retained until you unsubscribe
• Contact form and scheduling information are retained only as long as needed for service delivery or required by law
Your Rights
You may request at any time:
• Access to the personal information held about you
• Correction of inaccurate information
• Deletion of your personal information when legally permissible
To make a request, contact the practice using the details below. Identity verification may be required for security.
Confidentiality
All therapy sessions are fully confidential except where disclosure is required by law (such as situations involving immediate risk or legal obligations).
Contact Information
Business name: The Transformation Therapist
Email: jojotonnaer@pm.me
Phone: 0477 573928
Please contact us if you have any questions or concerns about this Privacy Policy or your personal information.